1. Introduction
IMVU Creator Report Analytics ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our data analytics platform.
2. Information We Collect
We collect information that you provide directly to us:
- Account Information: Email address, username, and password when you register.
- Payment Information: Billing details processed securely through Stripe. We do not store your credit card numbers.
- Uploaded Data: XML files and product data you upload for analysis.
- Usage Data: Information about how you interact with our service.
3. How We Use Your Information
- Provide, maintain, and improve our services
- Process your payments and manage your subscription
- Generate analytics reports and insights
- Send you technical and administrative communications
- Respond to your comments and support requests
4. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encrypted data transmission (HTTPS/TLS)
- Secure password hashing (bcrypt)
- Data isolation between user accounts
- Regular security reviews and updates
5. Data Retention
We retain your data for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time by contacting us.
6. Third-Party Services
We use the following third-party services:
- Stripe: Payment processing (they handle your payment information)
- DeepSeek: AI-powered insights (optional feature)
- Resend: Email delivery for reports and notifications
7. Your Rights
You have the right to:
- Access and download your personal data
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: mra8910@gmail.com
Last Updated: April 13, 2026